At DOScast, we understand that choosing the right web hosting provider is a crucial decision for the success of your online presence. We are confident in the quality of our services, and to demonstrate our commitment to your satisfaction, we proudly offer a 30 Days Money Back Guarantee on all our hosting plans, excluding reseller plans.

Our Guarantee:

We believe in the reliability and performance of our hosting services. If, for any reason, you are not completely satisfied with our services within the first 30 days of your purchase, we will gladly refund your hosting fees, no questions asked.

How It Works:

1. Contact Us: Simply get in touch with our customer support team within the first 30 days of your service activation.

2. Refund Process: Our team will guide you through the easy and hassle-free refund process.

3. No Hidden Charges: We believe in transparency. Your refund will include the full amount of your hosting fees, with no hidden charges or deductions.

Reseller Plans Refund Policy

For our reseller plans, we offer refunds under specific circumstances. We understand that as a reseller, you have unique needs and responsibilities. Therefore, we will process refunds for reseller plans only if there is a valid reason. Valid reasons include but are not limited to:

1. Significant downtime or technical issues that we are unable to resolve in a timely manner.

2. Misrepresentation of our services or features.

3. Inability to deliver promised resources or support.

To request a refund for a reseller plan, please contact our support team with detailed information about your issue. Our team will review your request and respond promptly.

Please note that refund requests for reseller plans must be made within the first 30 days of purchase, and we reserve the right to deny refunds if the request does not meet the above criteria.

Domain Registrations:

Are domain registrations refundable?

No, domain registrations are non-refundable. When you register a domain with DOScast, it becomes your exclusive property for the duration of the initially purchased term, typically ranging from 1 to 3 years. If your registration includes a complimentary domain with your Shared Hosting plan and you decide to cancel the plan within the first year, you will be required to cover the cost of the free registration.

Can I still use my domain registration?

Absolutely. If you ever wish to direct your domain to a different web host, you retain full control. Simply log in to the DOScast client area, where you can easily adjust your DNS settings to point to the new host.

Are domain registration renewals or transfers refundable?

No, they are not. Once a domain is transferred, auto-renewed, or manually renewed, your credit card is charged, and the domain is extended for an additional year. Unfortunately, refunds are not feasible as the domain registry updates its records, confirming you as the owner for the renewed term.

Terms and Conditions:

• The Money Back Guarantee is applicable only for the first 30 days from the date of service activation.

• The guarantee is valid for new customers and does not apply to existing customers or renewals.

• Refunds do not include any additional services, add-ons, or third-party fees.

Your satisfaction is our priority, and we stand by the quality of our web hosting services. Take advantage of our 30 Days Money Back Guarantee and experience the reliability and performance that DOScast is known for. Join us risk-free and let us help you build and grow your online presence.

For any inquiries or assistance, feel free to contact our dedicated support team.

Thank you for choosing DOScast as your web hosting partner!